About us


LOCATIONS AND SERVICES
So, rather than explaining what we do by service type, it’s simpler to explain that we provide support to anyone with a support need, so they can lead fulfilling lives in the community. It doesn’t matter why you need our support or what that support looks like – we’ll figure that out with you.
We have more than 260 staff supporting about 400 people throughout Otago, with staff and clients in Dunedin (which houses Pact’s head office), Oamaru and Balclutha. We also have support in Queenstown,
managed through Pact Southland.So, rather than explaining what we do by service type, it’s simpler to explain that we provide support to anyone with a support need, so they can lead fulfilling lives in the community. It doesn’t matter why you need our support or what that support looks like – we’ll figure that out with you.
About 95 staff support around 400 clients in the Hutt Valley, Manawatu, Whanganui and Hawke’s Bay. Our office is based in Lower Hutt.
In Nelson, our team is led by a service coordinator and supported by our West Coast management. Together they assist young people in our supported accommodation home.
We have about 115 staff supporting more than 300 people throughout Southland with staff and clients in Invercargill (which houses our office), Gore and Winton. Pact Southland also oversees our Queenstown service.
We have more around 70 staff supporting about 175 people throughout the West Coast with staff and clients in Greymouth (which houses our main office), Hokitika and Westport.
OUR CONTRACTS
Pact has a variety of funders, with contracts covering a broad range of needs, age groups and support types. Click below to find out more.
BOARD & EXECUTIVE TEAM
Pact’s chief executive Paul Chamberlain, Board of Trustees chair Bill Dunbar and other trustees have experience in health and disability fields and a wide range of skills that help provide governance. When looking at new services (even challenging ones), they always ask “if not us, then who?”

Paul Chamberlain
Chief Executive

Simon Anderson
Chair

Marie Ballagh
Board of Trustees

Bill Dunbar
Board of Trustees

Michael Ferrari
Board of Trustees

Robert Gale
Board of Trustees

Mark Miller
Deputy Chair

Helen Porter
Board of Trustees
VISION, VALUES AND ATTITUDES

HISTORY
There aren’t many organisations which can claim a history going back to the 1800s, but we can.
We had our beginnings in an organisation called the Patients’ and Prisoners’ Aid Society of Otago (PPAS). PPAS was set up in 1877 by a group of Dunedin people whose mission was to “help the helpless and bring relief to the needy.” It provided support, help and hope to people in Dunedin prisons and “lunatic asylums”.
In the 1980s two new trusts were set up to provide separate services – one for patients (called PACT – which at the time stood for the Patients and Community Trust) and one for offenders (PARS – Prisoners Aid & Rehabilitation).
Pact rapidly expanded in Dunedin in the 1990s, and we also began services in Southland, followed by the West Coast, Balclutha and Oamaru.
In early 2006 we rebranded with a new logo and changed the look of our name from PACT to Pact. The concept behind the red icon on Pact’s logo is based on the idea of a “pact” – a pact being an agreement between two parties. It also plays on the customised service that people experience; this is represented by the two shapes fitting together.
In 2014 we expanded into the North Island, when we merged with Wellington and the Hutt Valley provider, Q-nique.
We further expanded in the North Island in 2017 with a Department of Corrections contract to provide support to people in prison and on probation (and their families), in Hawke’s Bay, Whanganui, Wellington (Upper Hutt) and Manawatū.
In 2022, we opened our first home in Wānaka, for people with intellectual disabilities, and our expansion continued in 2023, when we moved into the Nelson-Marlborough region with a youth supported accommodation service, building on our relationship with Oranga Tamariki.
COPYRIGHT PACT GROUP

COPYRIGHT PACT GROUP
